About Us

OUR STORY

Fine jewellery, without the folklore

Novara began with one question nobody would answer straight: if two diamonds are identical under every instrument in the room, why does the older one cost three times more? We could not defend the difference, so we stopped selling it. Everything we make follows from that.

HOW WE STARTED

A bench, a loupe, and an awkward question

The first Novara pieces were made on one bench in a borrowed workshop, for people who already knew us and were willing to wait six weeks. There was no showroom and no stock — only a grading report, a sketch, and a price built from three numbers the customer could see.

We kept that habit as we grew. The stone is still graded by someone with nothing to gain from the answer, the price is still arithmetic rather than theatre, and the person who sets your ring still puts their initials against it before it leaves.

01

One bench

A borrowed workshop, a secondhand loupe, and more conviction than sense.

02

The first hundred

Made to order, one at a time, for people who found us by word of mouth.

03

An atelier

Setters, polishers and a gemmologist whose job includes telling us no.

WHAT WE HOLD TO

Three things we will not trade away

Made by hand

Every piece is cast, set, filed and polished at our own bench. Nothing is finished on a line, and nothing ships without a second pair of eyes on it.

Independently certified

Every diamond is graded by IGI — never by us. We have an interest in the answer, so the answer should not come from our side of the counter.

Cared for, for life

Resizing, retipping, cleaning and re-polishing for as long as you own the piece. A ring worn daily needs looking after; that should not arrive as an invoice.

THE MAKING

From first sketch to the box

Six stages, four to six weeks, and one named person accountable at each one.

1

The brief

A conversation about budget, timing, and what the piece has to say.

2

Design

Pencil first, then a CAD model you can turn over before any metal is cut.

3

Choosing the stone

We shortlist three within your budget. Certificates come before commitment.

4

At the bench

Cast in solid gold or platinum, then seated, set and burnished under a scope.

5

Inspection

A ten-point check at magnification. Anything short of it goes back.

6

Delivery

Insured both ways, with its certificate, care card and a sizing appointment.

THE ATELIER

Inside the workshop

Five stages happen within a few steps of each other, which is deliberate: a setter can carry a stone to the gemmologist and simply ask.

A ring modelled in CAD before casting
CAD design
Modelled to a tenth of a millimetre and approved before casting.
Loose diamonds being matched on a sorting tray
Stone matching
Side stones matched for colour and cut, not only for carat weight.
A setter working under magnification
Hand setting
Each prong raised, seated and burnished by hand under magnification.
A gold band being polished at the bench
Polish and final check
Three grades of finish, then weighed and measured against its paperwork.
THE DIFFERENCE

What you are actually paying for

No extra hands

We grow, cut and set through our own relationships. Every hop in a supply chain is a margin somebody has to fund.

Solid metal

Solid 14k gold and platinum. No plating, no filled shanks, no hollowed galleries to save a gram.

Plain pricing

Stone, metal, labour. Ask us to break a quote into those three numbers and we will.

Lifetime warranty

Manufacturing faults repaired free, for as long as the piece is yours.

Experienced hands

Our senior setter has been at the bench for three decades. That is a payroll record, not a slogan.

Shipped worldwide

Fully insured to more than twenty countries, with duties settled before despatch.

MATERIALS

What we work in

Each of these answers a different question. Part of our job is telling you which question you are actually asking.

Lab-grown diamonds

The same carbon lattice, the same hardness, the same fire — grown in weeks instead of aeons. This is what most of our clients choose, and what we wear ourselves.

  • Identical to mined under any loupe
  • IGI certified, every stone
  • Roughly 40% more carat for the same spend
  • Traceable to the grower
Shop lab-grown

Lab-grown gemstones

Emerald, sapphire, ruby and the quieter stones between them. Colour is judged by eye in daylight, because those are the only two instruments that matter here.

  • Graded and matched in daylight
  • Cut for colour, not for weight
  • Set in solid gold or platinum
  • Bespoke commissions welcome
Shop gemstones

Gold and platinum

Solid 14k yellow, white and rose gold, and platinum for anyone who wants the weight. Recycled stock wherever the refiner can evidence it.

  • Solid throughout, never plated
  • Rhodium refreshed free for life
  • Hallmarked and weighed before despatch
  • Recycled where it can be proven
Shop by metal
BY THE NUMBERS

Held to account

1,200+

PIECES MADE TO ORDER

4.9★

FROM 2,300+ REVIEWS

20+

COUNTRIES SHIPPED TO

Lifetime

WARRANTY AND CARE

THE PEOPLE

Small on purpose

Everyone here handles the work, and everyone here will speak to a client.

Founder

THE AWKWARD QUESTION

Asked why two identical stones were priced differently, then had to go and answer it.

Master setter

THIRTY YEARS AT THE BENCH

Sets everything above two carats, and re-does anything that is merely fine.

Gemmologist

GRADES BEFORE WE OFFER

Checks every stone against its certificate and says no more often than yes.

Design lead

PENCIL FIRST

Believes a sketch catches the mistakes that CAD would only make expensive.

Client care

ONE NAMED CONTACT

Handles sizing, timelines, and the occasional proposal that must stay secret.

RESPONSIBILITY

The part we would rather keep boring

Growing our diamonds instead of digging for them avoids the worst arithmetic of an old industry — but on its own that is a talking point, not a policy. So we made the rest of it dull, specific and measurable.

Recycled metal where the refiner can prove it, named suppliers, packaging that goes in the paper recycling, and a workshop on a renewable tariff. We would rather publish four plain commitments we keep than one grand claim we cannot evidence.

01

Named suppliers

We can tell you who grew the stone, not merely which country it passed through.

02

Recycled metal

Gold and platinum refined from reclaimed stock rather than newly mined ore.

03

Plastic-free packaging

Paper, board and cotton ribbon. The box is meant to be kept, not binned.

ASSURANCES

The unglamorous guarantees

Certified stonesIndependent IGI paperwork ships with every diamond.
Secure checkoutEncrypted payment. We never see or store a card number.
Insured shippingCovered in both directions, signature on delivery.
Lifetime careCleaning, polishing and rhodium for as long as you wear it.
30-day returnsUnworn pieces, no reason required, refunded in full.
A person to callOne named contact from first sketch to final fitting.
BEHIND THE SCENES

The unposed hours

Stacked rings on a workbench
Bench work at first light
Pave hoops photographed close up
A morning of finished work
A ring being shown across the consultation table
The consultation table
Layered necklaces laid out on linen
Sorting by daylight
BEGIN

Ready to find the piece you will not take off?

Browse what we have made, or tell us what does not exist yet and we will draw it with you.